San Francisco— Joel Gascoigne built Buffer on one philosophy: serving customers.

In this interview with JFDI.Asia Ambassador Ray Wu he shares insights on how being helpful to customers can benefit product development, create a core group of passionate users, and increase the funnel of AARRR.

Joel’s now applying his philosophy to help other entrepreneurs. After going through an incubator program and closed significant funding, he now opens up his calendar to chat with entrepreneurs around the world, making friends everywhere along the way.

Joel blogs and you can book one of the Skype slots he has shared to chat.

Junghee Ryo founded Olaworks in 2006, two years before Face.com & Google Goggles caught on with similar Computer Vision technology. In April 2012, Olaworks was acquired by Intel and continues to operate under its own brand.

It was an extraordinary journey, building on Junghee’s ten-year experience including two previous companies. On the way to success with Olaworks, he came to realize he adds most value as an inventor, not a CEO running a 60-person business. It was a huge step to recruit an outside CEO with 20 years of Microsoft experience but it was the breakthrough that led to Olaworks finally finding a successful business model to match its great technology, he tells JFDI.Asia’s Ray Wu.